January 3, 2026 by 

What Is an MSP (Managed Service Provider)? 

An MSP in external workforce management is a third-party partner that designs, operates, and continuously improves how an organisation sources, manages, and pays its non-employee workforce.  This workforce can include:  Rather than managing these workers through disconnected vendors, spreadsheets, and ad-hoc processes, an MSP acts as a single, centralised program owner.  At its core, an MSP is responsible for:  Why…

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