What Is an MSP (Managed Service Provider)?
An MSP in external workforce management is a third-party partner that designs, operates, and continuously improves how an organisation sources, manages, and pays its non-employee workforce. This workforce can include: Rather than managing these workers through disconnected vendors, spreadsheets, and ad-hoc processes, an MSP acts as a single, centralised program owner. At its core, an MSP is responsible for: Why…



